Terms and Conditions

Methods of Payment
UK Customers: Payment can be made by credit card via Stripe

Delivery timescales
Most digital products to customers outside of the EU will be delivered automatically via email. Most orders will be delivered instantly. Digital products to customers within the EU will receive a manual email. Where a manual email is used we aim to deliver within 3 working days.

Returns, Refunds and Cancellations for orders of Digital Products
If you wish to cancel your order, please contact us. If your order has not been dispatched then you will receive a full refund within 30 days. No refunds are available for products already dispatched. If you are unhappy with your purchase please get in touch.

Studio Licensed Digital Products
Some products have a studio license. You are permitted to use these products with your own students but may not share with other teachers in your studio or elsewhere. You are permitted to print copies for your students but you may not distribute them electronically. You are not permitted to sell or re-sell the products electronically, nor as printed products. You may charge your students a printing fee.

Doremi Connect as an Agency
Some courses are delivered by named tutors (Principals). Doremi Connect acts as an agent for each Principal and a proportion of the cost of the course includes an agent service charge. Your contact details will be passed to the Principal for essential course communication.

Privacy Policy
To read our latest Privacy Notice please visit https://doremiconnect.co.uk/privacy-policy/

Alterations
Doremi Connect reserves the right to make changes to our website, our policies and these Terms and Conditions at any time.

Supplier: Helen Russell
Address: 15 Mabbs Close, Worcester WR4 0SY

Updated 06/04/2021